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Legal

Privacy Policy

Placeholder wording — to be reviewed and finalised before reliance.

Who we are

NX1 Agency (“we”, “us”) is a private practice based in Pershore, Worcestershire, United Kingdom. We are the data controller for personal data submitted through this website. Contact: studio@nx1ai.com.

What we collect

Data you give us through the enquiry and audit request forms: name, work email address, company name and the content of your message.

Limited technical data generated when you use the site, such as pages requested and approximate location derived from IP address, used only to keep the site secure and functioning.

Why we use it

To respond to your enquiry and to deliver any audit or engagement you request. Our lawful basis is legitimate interest in responding to business enquiries, or performance of a contract where work has been agreed.

We do not sell personal data, and we do not add enquiries to a marketing list without an explicit request.

Sharing and retention

Data may be processed by service providers acting on our instructions, including our email delivery provider, website hosting, and Stripe for payment processing.

Enquiry records are retained for 24 months after the engagement ends, then deleted. Invoice and payment records are retained for 6 years in line with UK tax record-keeping requirements.

Some of our service providers may process data outside the UK; where this happens, we rely on their standard contractual safeguards.

Your rights

Under UK GDPR you may request access to, correction of, or deletion of your personal data, object to processing, or request that we restrict it. You may also complain to the Information Commissioner's Office.

To make a request, write to studio@nx1ai.com. We respond within one month.

Cookies

This site uses only what is necessary to operate. Third-party tools embedded on the site, such as the visibility scan widget, may set their own cookies under their own policies.